Stuart and his team are very professional, always complete the job on time, and are very affordable as well.
Awesome service, prompt and friendly - and didn't cost the earth!
My car nightmare seemed to disappear as soon as I phoned them. The initial check of the problem was done straight away - quick and efficient. They knew broadly how much it would cost and in the end it came to less than expected. They also arranged to drop me home after dropping off my car. Very pleasant experience and done on time.
Having had a lot of bad luck with cars and/or mechanics I have been looking for a mechanic where i felt i wasn't been taken for a ride - and I think i've found it! Clear lay-person (but not at all patronising) explanations and an itemised quote made me feel like i knew what was being done and where the money was going. Good communication and all done on time and on budget - plus bonus wine gums!"
Great communication, job done right first time and a female friendly environment - I didn't feel like I was stupid asking questions!"
A very professional company, which I've already recommended to several friends.
Great operators. Very professional and no gobbledegook
We had newly arrived to the country of New Zealand, and had bought a 1994 Mazda Capella station wagon that we knew would have problems, what we did not know was when. As it turned out the cooling system immediately became an issue, but in a country where we knew no one and had met very few people, we had no idea where to turn. Yet when we walked into Mt. Albert Automotive and met service manager Lance Kilkolly, I knew that there would be no issues. He immediately provided me with a rough quote, based purely on the problems I cited. Thus I felt completely comfortable when we left our vehicle in the capable hands of Mt. Albert Auto. Lance was very forthcoming with what it would cost us once he got under the hood and determined the problem and how it could be resolved, and the price was extremely reasonable. When it turned out that a new radiator needed to be sent out for, and the car would be out of commission for the weekend, Lance provided us with a complimentary rental car so that we would lose no time during our holiday. When we returned the following Monday, everything was fixed and ready as Lance had communicated over the phone, so we simply swapped stuff between cars, exchanged keys, and were on our merry way! The car now runs better than ever! If you need automotive repairs in or around Auckland, be you tourist, native, or traveller, go to Mt. Albert Automotive. You will not be disappointed.
Since Spaceships has started working with Mobile Vehicle Tuning & Servicing our overall efficiency and has greatly improved. We committed some up front capital to get set up with a hoist and suitable storage for parts so all servicing and repairs can be done in house under the supervision of our Operations Manager. The quality of work is excellent and we get consulted and can monitor all work carried out each day to ensure no additional un-required work is carried out or work that is invoiced for as being done is in actual fact not being done at all. We are very happy with our current relationship and are looking to set the same thing up in Christchurch.
It is with great pleasure that LeasePlan New Zealand Limited recommend Mobile Vehicle Tuning & Servicing (2005) Limited (MVTS) for the servicing and maintenance of a wide range of fleet vehicles. We have been associated with MVTS for over five years forming a very successful partnership for our clients.
MVTS has always displayed a high degree of integrity, responsibility, and provided an exemplary service to our clients. MVTS is one of our preferred suppliers, providing a cost effective service that has enabled our clients to reduce downtime by attending to their vehicles on-site, at the office or at the home thus increasing the productivity of their staff.
MVTS has demonstrated a high level of skills through their well qualified technicians and proven work practices whilst remaining very competitive in this ever-changing world.
We, at LeasePlan New Zealand, have no hesitation in thoroughly endorsing MVTS should your company require their professional service for the maintenance of your fleet.
Fleet Services Manager
Fibre Options NZ
I'd like to pass on my thanks for the work and results you achieved with my Mazda.
The following points should be noted:
- Phoned in advance to make an appointment.
- Arrived on time.
- Understood my explanation of problems.
- Worked onsite with no disruption to our business.
- Had all resources in the van to complete the job.
- Took time to explain in layman’s terms what work had been attended to and highlight possible future work.
- No fuss with paperwork.
In summary, I now drive a vehicle that is quiet and reliable, backed up by service I can depend on.
Regards to the team,
Manager, Fibre Options NZ